I’m writing to provide an update after making it through one of the busiest parts of my job. This is currently a temporary position and now that things are getting a little slower, it may be coming to a close as hours will probably start to cut. For this reason,…
Month: August 2024
IT Help Desk – Peak Season
Hello all, I’m writing to let you know that this is the time of the year where my job is busiest. I provide support to thousands of students, teachers, and staff, when it comes to providing answers to general questions. I also put on my detective hat when it comes…
IT Help Desk – Getting Comfortable
Hello all, Today’s post is all about how I have been taking the time to get comfortable with the duties in my new job. I want to share some experiences after being about a month into the role, and especially highlight some of the special situations I’ve experienced throughout talking…
IT Help Desk – 2nd Week After Training
Hello all, Getting stronger Thank you for taking a peek at the most recent update with my IT Help Desk job. It’s been going very well and I’ve been averaging about 20 calls a day. I help parents, teachers, and students with general questions they ask about the education system…