Technical discoveries, lessons learned, and helpful tips
Writing on networks, security, and a career in IT
Notes from working in IT: networking, security, homelab projects, and what I learn on the help desk and beyond.
All posts · 36
2026
- Officially in IT
Hey everyone! It has been a while since my last blog post. A lot has happened. Where I left off, I was finishing up my contract with a school system where I provided phone support to hundreds of…
2024
- IT Help Desk: Closing The 1st Chapter
As my first help desk job comes to a close, I wanted to highlight a lot of the valuable perspective I gained. How can we help others?
- IT Help Desk - Past The Rush
The large thing I've gained from this employment is a new perspective of time. What is worth your time?
- IT Help Desk - Peak Season
Through the busiest times of the year, here are my insights, so that you can form a better approach to maximize efficiency and customer care.
- IT Help Desk - Getting Comfortable
I want to share some experiences after about being a month into the role, and especially highlight some of the special situations I've experienced throughout talking to about three or four hundred different customers now.
- IT Help Desk – 2nd Week After Training
Thank you for taking a peek at the most recent update with my IT Help Desk job. It's been going very well and I've been averaging about 20 calls a day.
- IT Help Desk - No More Training Wheels
This is a post going over the first week of my new help desk job without the training wheels! I hope this helps you while going into similar roles!
- IT Help Desk - My Second Week of Training
This is a another additional post following up my training experience with my new help desk job.
- Global Outages from Crowdstrike Blue Screen
Global Crowdstrike outage (Blue screen of death) impacting hundreds of companies..
- 16-bit Hash Collisions, it's raining cats and dogs
When you set a password in excel, that password isn't encrypted. This means that, you can see it somewhere in the system.
- WAZUH Home Lab Project (Security Information Event Manager)
I had experimented in the past few months with implementing a security information event manager into my own environment.
- IT Help Desk - My First Week of Training
Hello all! This post is is an overview of the general training experience I've had in my new IT role. This blog post will serve as a focal point for curious job seekers.
- Patience + Planning = Gain
Today's post is about how sometimes waiting to make a big purchase can work to your benefit, perhaps finding a cheaper solution in a place you would have never expected.
- Foot In The Door: Welcome to IT, David
I’ve landed a role in IT. It’s been a long time in the making, and this marks a pivotal moment in my career.
- Huge project update: TaskRunway.com, ReportName.com, SpotScam.com, and more
David talks about some of his latest projects, including those of which help you report cybercrime, learn about scams, or access everyday tools.
- Home IT Support Ticketing System Project: Revisited with UVDesk / Zammad Docker Containers and Reddit API Integration
This is a continuation post outlining my steps taken in the ongoing deployment of a home IT Help Desk ticketing solution with Docker and the Reddit API.
- Did you get a weird email after applying for a job on LinkedIn? It might be a scam.
Are you looking for new jobs? Scammers are using LinkedIn's Easy-Apply feature to steal your information. This post highlights all the red flags.
- Configuring OpenVPN, PfSense, FreeRADIUS Authentication, Dynamic DNS, and TOTP Password + Pin Credentials
Today's post is all about finding flexibility between hopping between all your favorite network devices, even when you're out and about. Or, maybe you're a small business and have ambitions to set up a site to site VPN so your employees can authenticate and access local resources. This post is a little more on the technical side of things but I will find ways to entertain, no matter your skill level or what field you work in. I hope this is insightful to you in some way!
- Server Recovery: Hostname Issue (Proxmox), empty /etc/pve directory, resilience, the solution, and lessons learned
Have you been encountering issues with Proxmox where your /etc/pve file system is empty? Not to panic, I had a similar issue. Check out this post.
- Tailscale VPN Firewall Issue: A lesson on troubleshooting
This is a post all about my journey through solving a peculiar problem I encountered while trying to ping some devices in my network.
- Docker Container Deployments: How I've been refining my homelab
This is a post entailing some updates I made to my network regarding adding a notification server, WHOIS lookup tool, server uptime monitoring, CloudFlare tunneling, Nginx Proxy Manager, and more.
- Alerting Scam Victims with Self-Hosted Email (Mailcow)
How I deployed self-hosted email, with a Virtual Private Server (VPS) to alert scam victims of a fake Norton Security refund scam.
2023
- Exploring the beautiful world of VoIP with a Cisco 8800 IP Phone
A lesson on challenge, resilience, and character growth. Introduction Hello everyone! Today's post is everything in-depth as to my recent fascinations with Voice-Over-IP, or VoIP. This is in…
- Audio and Networking - When Passions Collide, VBAN Automatic Audio Detection
Audio and Networking - When Passions Collide A Brief Update Hello! It's been a few months since my last post, but I've been plenty busy with lots of projects. From working on harnessing my tools that…
- Home IT Support Project, Reddit Makeshift Support Homelab w/ ticketing system
Simulating a ticketing system from home, while helping real people! The Plan Greetings everyone, I hope you are all having a lovely day. I am writing on this blog yet again to update you on my…
- I'm Learning Stenography, from a 160 WPM QWERTY typist
Unlocking a new method of typing? Hello everyone, I hope you're doing well today. I have been fascinated by keyboarding at miraculous speeds, so much so that I had quickly been addicted to typing…
- Insider Threat Located! Custom Geolocation IP Python scripting to catch insider threats
How a spontaneous tool caught an insider threat The Backstory Hello again, I hope you are having a lovely day. I was chatting in a study group that I'm a part of one night, and I was delighted to…
- Google's .zip TLD and Information Security Concerns, Proof of Concept & Awareness
Empowering Users, Raising Awareness, and Mitigating Risks Google's .zip TLD and Information Security Concerns I'm sure you've heard about the recent discussions surrounding Google's release of the…
- Cyber Kill Chain - TryHackMe Write-Up and Commentary
TryHackMe Room Write-Up This is a write-up on the Cyber Kill Chain Room for TryHackMe. We will walk through what it is, why it's important, and a bit about its origin…
- My SIEM Experience | A directory of home-deployed SIEM labs (In Progress)
Compilation of SIEM labs | Poor Man's SIEM (Event Viewer), LimaCharlie, ELK, Graylog, and more… This post will outline my experience that I've had while experimenting with SIEM deployment and log…
- CACTUS Ransomware? New Ransomware with camoflauging and anti-virus evasion
Ransomware That Encrypts Itself Background There's new ransomware that has been identified in a live environment since March 2023. The ransomware is unique in that the moving parts (binary) of the…
- Let's Talk CCNA, Cisco Certification Goals and Career Expectations for Q3/4 2023 into Q2 2024
Studying for the Cisco Certified Network Associate exam Why I'm Getting The CCNA (Cisco Certified Network Associate) Certification I decided to study for the CCNA because I ultimately started part of…
- pfSense Firewall Project, Developing A Secure Home Environment and Documenting New Technologies
Overcoming Challenges and Achieving Success The Ambition, The Journey, The Struggles, and The Outcome I recently undertook the deployment of a pfSense firewall solution in my home network. Although…
- LinkedIn Job Scam, Detecting Scammers who use Job Boards as a vector for email harvesting and phishing campaigns
Too good to be true? It probably is. An email interview? REALLY? So, I was in the midst of applying for jobs here and there, and I'm sure everyone loves to use the LinkedIn easy-apply feature…
2022
- Analyzing Malicious Traffic, A lab on repackaging executable files and forming a conclusion on malicious network data
In this blog post, we analyze malicious network traffic and try to put together a picture of what happened. Feel free to follow along!
- Why I started DavidInfosec.com
Hello World. This is the beginning of a blog focused around information security. I had the idea to start it after dabbling with homelabs and other miscellaneous projects. I figured, with all things…