Closing The Chapter
Hey everyone,
I’ve had the pleasure to work with some amazing people these past three months. I’ve gone through a lot of personal development, especially when it comes to how I communicate with people. I’ve gotten to talk to people in all sorts of different walks of life, and they all had something in common. Unfortunately, my job being temporary, it is time to turn the page. As I’ll be taking some time to transition jobs, I wanted to share the next steps for this blog. I was let go due to low call volume, since things are past the busy season.
You Are What You Do
Looking back, there was a lot to learn from this job – lots of amazing people and great experiences, and some very memorable phone calls. I handled about 1,000 phone calls during my employment, and each call had a person who needed help. Each person was counting on me to help them. I heard recently from a video I was watching by Louis Rossmann, he mentions that a businessman told him, “You are what you do.” and I got to thinking about that phrase often this week, evaluating myself, did I do what a technician ought to do?
When I got a phone call from a parent about a technical issue, did I go above and beyond to be the technician for them? What if they called about something I had never experienced before? Did I give up? No! I went above and beyond for each customer I interacted with. I really gave every customer my best fight for them to get what they need. I put more value on the person than on the call time or quantity of calls handled. My longest phone call was three hours, where I sat with a customer and helped address all of their concerns.
Deeper Than Money
Even if things get uncomfortable, I’ve learned that, if money weren’t an option, if I had been gifted $1,000,000, how would I still be fulfilled? Those are the things I want to be doing, the things money can’t buy. It means stepping out of your comfort zone and resonating with people on a level that actually provides THEM value, and not necessarily directly benefiting you. It seems backwards, but I’ve learned that when you provide others value, as a servant, you will find people will start to try and bless you because of all the things you’ve done for THEM. If you don’t know how to bless people, it starts with asking questions. What can I do for YOU? If you are what you do, then asking questions makes you a problem solver. If you don’t know what questions to ask, then that makes you a student. What does a student do? They learn how to solve the problem. If you give up, are you still a student? Does a successful business owner give up, or do they keep innovating and trying new ways to do things?
Do What You Are
I think you can walk away from this blog post knowing that there’s an important takeaway: Do what you are. You see, if you are what you do, then you should do what you are. This means, if you want to be a millionaire, you should do what a millionaire would do, and I don’t mean on a spending level, but more so philosophically, how would that millionaire become fulfilled, if he had everything in the world and nothing to gain materially? Would he start looking for ways to be fulfilled in other areas of his life? Perhaps he would look spiritually for a God, like Jesus, and find answers there? Maybe he would have everything stripped away from him one day and become poor. Imagine if he read the book of Job and shifted his focus to God, where He would end up restoring that man’s riches in surplus if he commits himself to a more important purpose.
I’ll be taking some time to readjust and formally close this chapter, but I am so excited for the new opportunities to come. I am applying for computer networking and security related positions. Feel free to reach out to me at [email protected] if you would like to share any insights or connect deeper. I hope you have a lovely day, and thank you so much for taking a moment to check out this exciting update.