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Technical discoveries, lessons learned, and helpful tips

DavidInfosec.com
DavidInfosec.com

Technical discoveries, lessons learned, and helpful tips

Category: Uncategorized

IT Help Desk: Closing The 1st Chapter

DavidInfosec.com, September 30, 2024September 30, 2024

Closing The Chapter Hey everyone, I’ve had the pleasure to work with some amazing people these past three months. I’ve gone through a lot of personal development, especially when it comes to how I communicate with people. I’ve gotten to talk to people in all sorts of different walks of…

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IT Help Desk – Past The Rush

DavidInfosec.com, August 29, 2024August 29, 2024

I’m writing to provide an update after making it through one of the busiest parts of my job. This is currently a temporary position and now that things are getting a little slower, it may be coming to a close as hours will probably start to cut. For this reason,…

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IT Help Desk – Peak Season

DavidInfosec.com, August 14, 2024August 14, 2024

Hello all, I’m writing to let you know that this is the time of the year where my job is busiest. I provide support to thousands of students, teachers, and staff, when it comes to providing answers to general questions. I also put on my detective hat when it comes…

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IT Help Desk – Getting Comfortable

DavidInfosec.com, August 11, 2024August 11, 2024

Hello all, Today’s post is all about how I have been taking the time to get comfortable with the duties in my new job. I want to share some experiences after being about a month into the role, and especially highlight some of the special situations I’ve experienced throughout talking…

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IT Help Desk – 2nd Week After Training

DavidInfosec.com, August 2, 2024August 3, 2024

Hello all, Getting stronger Thank you for taking a peek at the most recent update with my IT Help Desk job. It’s been going very well and I’ve been averaging about 20 calls a day. I help parents, teachers, and students with general questions they ask about the education system…

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IT Help Desk – No More Training Wheels

DavidInfosec.com, July 24, 2024July 24, 2024

Hello all, This post is a continuation of the adventure into my first helpdesk job. I wanted to touch on my experience to help those who are looking to gain a clearer picture of what to expect before going into similar roles. Please keep in mind that due to strict…

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IT Help Desk – My Second Week of Training

DavidInfosec.com, July 20, 2024July 24, 2024

Hello, This is a another additional post following up my training experience with my new help desk job. I wanted to touch on my experience to help those who are looking to gain a clearer picture of what to expect before going into similar roles. Please keep in mind that…

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Global Outages from Crowdstrike Blue Screen

DavidInfosec.com, July 19, 2024July 19, 2024

Hello all, Today’s news is very recent as of writing this post. Crowdstrike, a company aimed to protect against threat actors, announced today that they were experiencing technical issues with their software, and based on some updates, users that had Crowdstrike installed were experiencing a blue screen error on their…

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16-bit Hash Collisions, it’s raining cats and dogs

DavidInfosec.com, July 15, 2024July 15, 2024

Are password protected excel spreadsheets really password protected? As it turns out, not necessarily. When you set a password in excel, that password isn’t encrypted. This means that, you can see it somewhere in the system. Didier Stevens, a security researcher, figured out that you could cycle through many of…

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WAZUH Home Lab Project (Security Information Event Manager)

DavidInfosec.com, July 13, 2024July 13, 2024

Hello everyone, today’s post is going to be something interesting that I’ve been wanting to do for a while. I had experimented in the past few months with implementing a security information event manager into my own environment, with the intentions to gain a better understanding on how to analyze…

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Recent Posts

  • IT Help Desk: Closing The 1st Chapter
  • IT Help Desk – Past The Rush
  • IT Help Desk – Peak Season
  • IT Help Desk – Getting Comfortable
  • IT Help Desk – 2nd Week After Training

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